Learning and Development Coordinator

Lakeside Process Controls Ltd. (‘Lakeside’) is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management and industrial automation enable us to solve our customers’ process automation challenges, keeping their operations running safer.
 
Our solutions range from devices that measure and relay diverse physical and chemical conditions, devices that control flow of materials, networks that transmit event-related information, to process control systems that collect information and trigger necessary actions to ensure continued operations.
 
Lakeside’s success is due to its exceptional people. Our skills and passion for our work is the key to our strong business results. Our commitment to a culture of integrity, teamwork and collaboration is what drives our continued and sustainable growth.
 
We seek individuals who are engaged, capable and committed to continuous improvement.
 
If this sounds like you, apply today and discover your potential with Lakeside!
 
What you will be doing in the role of Learning and Development Coordinator:
Your responsibilities may include, but are not limited to:
 
Learning Management System

• Provides user support to Managers and Employees regarding the use of the system.
• Creates in-house learning content with subject matter experts using Articulate 360 software
• Support in creating New Learning Units in the Learning Management System (descriptions, cost, enrollment links, etc.).
• Curating content from OpenSesame
• Creating monthly newsletter/recommendations
• Creating and training on HR specific training for the team.
• Manages the Training Checklist process to ensure checklists are completed and submitted for all new hires and employees new to a position
• Sets Training Checklists up as a certification in the Learning Management System
• Validates Training Checklists are current at all times.
• Ensures every position in the organization has an associated Training Checklist.
• Works with managers/trainers to revise content.
• Owns the template and ensures all new Training Checklists are created to standard.
• Validates sign offs are completed and evaluation is done prior to the deadline.
• Notifies employees as Checklists become due or are past the deadline.
• Create and distribute Certificates of Completion for Leads, Supervisors, Managers who have completed their Training checklist.
• Able to produce completed checklist for any Audit (internal, ISO or customer audits, etc.).
• Supports the manager in customizing checklists for a new hire and ensuring a training schedule has been established to support the employee in completing their training requirements.
• Approves external training requests and sets up training for the employee, ideally using a vendor from the preferred vendor list
• Follows up on the training to gather any certifications and confirm completion.
• Updates Learning Transcript to Record training.
• Issues Training Survey to gather and track feedback on vendor and learning applicability.
• Collects PO and submits to HR Administrator for payment.
• Pulls data on employee training from external sites
• Reports pulled on a monthly basis
• Updates completed training in the employees Learning Transcript.
• Sets up required Sales Training
• Performs ongoing reviews of existing training programs; suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of employees or the organization.
• Maintain updated curriculum database and training records.

 
Administrative Tasks

• Monitoring HR Inboxes
• Creating surveys
• Coordinating meetings and events
• Scanning and photocopying documents
• Filing documents into Employee Folders
• Researching various topics as required to determine best practices and new methods for improving HR programs and initiatives
• Assisting with other projects, as assigned

 
Knowledge and skills required for the role:
 

• University Degree in Human Resources OR University Degree with Post-Graduate studies in Human Resources
• Two to Five (2-5) years’ of L&D experience
• Proficient in the use of MS Office (Outlook, Word, Excel, Visio, and PDF Exchange)
• Professionalism and confidentiality
• Well organized and attentive to detail
• Strong ability to multi-task and time manage
• Well-developed communication skills (written and oral)
• Well-developed training and presenting skills

 
What we give YOU!

• Flexible working schedules, including hybrid remote work programs
• A competitive compensation package, with RRSP-matching
• Comprehensive benefits coverage (medical, dental, vision, EAP & on-demand virtual health care)
• A culture that promotes healthy work-life balance with above-market paid time off
• A structured training and development program and opportunities for continuous learning

Opportunity to participate in an award-winning wellness program!

Lakeside Process Controls Ltd. is committed to employment equity and welcomes diversity. ​We believe strongly in celebrating the different perspectives and experiences that come along with having a diverse network of employees, and encourage applications from all qualified individuals, including: persons with disabilities, Indigenous persons, women, and members of visible minorities.
If you require accommodations to complete an application, please contact Human Resources at [email protected] and we will work with you to meet your accommodation needs.